Telephone: 01737 850947  Mobile: 07973 890634


Frequently Asked Questions about Drain Blockages in Kingston

DCF Drains cover Kingston and the surrounding Surrey area as drain blockage clearance specialists. Here, we answer some of the common questions we field about blocked drains, blocked toilets, blocked sinks and other drainage issues.


I live in Kingston. I have a blocked toilet and the plunger hasn’t worked. What can you do?


We can be at your address in Kingston, normally on the same day, to unblock the toilet using rods, high-pressure jet washing equipment or a probe pipe. Blocked toilet work is a common service that we deal with on a daily basis.


My drains smell and I’ve had enough of the odour. Can you help?


We can clean the drain with our high-pressure jet washers to rinse away any lingering waste. Jet washing also clears scale and deposits from the wall of your drainage system. If the problem persists, we can use our CCTV cameras to take a closer look at things.


I’ve got a blocked sink and the water is taking ages to drain. What do I do?


Call us today and we’ll call in at your property in Kingston to see what the issue is. It will usually be hair or a foreign contaminant that shouldn’t be put down a plughole. We can attend to issues with a blocked sink and usually clear the problem in minutes.


There’s a water leak under my garden in Kingston. What action should I take?


Call us now and we will send one of our experienced team members to complete a survey of the possible damage. If a pipe is cracked, we can do one of two things. We will sometimes put in a new pipe lining to solve water flow problems but if the pipe is beyond repair, we would have to excavate the ground and remove the old pipe for replacement.


This is more costly but it would mean that your pipe would last for many years and be free from any type blockage for a considerable amount of time.


Can I put nappies down the toilet?


No. All nappies and sanitary towels must be put in the bin. These items are usually the main cause of blocked toilets when we visit properties in Kingston.


My dishwasher isn’t flushing away properly. Can I fix it myself?


The blockage is probably caused by excess food not being scraped off the plate. Unless you know exactly what you are doing, we recommend that you call us first. We will clear the pipe with a rod, get rid of all waste and have the machine back up and running properly.


Who’s responsible for blocked drains in and around my house in Kingston?


Homeowners in Kingston are generally responsible for blocked drains up to the boundary of their property. Your home insurance should cover you for most drainage issues. For any issues outside of the boundary line, contact your water provider and they should send someone out straight away.


We hope this answers some of the questions you may have. We are available to discuss any further issues over the phone. For all other blocked sink, blocked toilet and blocked drain enquiries in the Kingston area, please don’t hesitate to call us.


For a fast response on a drain, sink or toilet blockage anywhere in Surrey, call DCF Drains now on 01737 850947 or 07973 890634.

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